Create Custom Music on Hold for Cisco UCME

Categories: Networking, Tips, Unified Messaging

Here’s one from my personal tip jar. ┬áThis is well documented on Cisco’s website, but sometimes it’s just nicer to have this type of info in bite-sized portions. As nice as the canned music on hold files are that come with Cisco Unified Communications Manager Express, sometimes you just want to add that personal touch. […]

Grant Full Access to All Mailboxes in Exchange 2010

Categories: Microsoft Exchange, Tips, Unified Messaging, Windows Server

Here’s a little time-saving tip for working with mailboxes in Exchange 2010.  Normally if you need full access to another user’s mailbox in Exchange 2007/2010 you would highlight their mailbox in the Exchange Management Console and the choose “Manage Full Access…” from the action pane.  You would have to do this individually for each mailbox […]

Exchange 2010: Simplify OWA URL

Categories: Microsoft Exchange, Networking, Unified Messaging

Exchange Outlook Web Access is a wonderful feature, but directing users to access it on their own can be a patience testing proposal if you’re not using URL redirection. For example: you’ve installed Exchange 2010, configured all the appropriate roles, including the CAS (Client Access Server; responsible for OWA), and deserve a hero’s welcome, or […]

Installing a Unified Communications SSL Certificate for Exchange 2007

Categories: Microsoft Exchange, Unified Messaging

Secure communications in an Exchange enterprise messaging environment is critical.  In Exchange 2007, Microsoft introduced the use of Unified Communications (UCC) or Subject Alternative Name (SAN) SSL certificates.  These Secure Sockets Layer (SSL) certificates allow the secure use of multiple domain names with one certificate, with some certificate providers allowing the use of up to […]