Here’s one from my personal tip jar. ┬áThis is well documented on Cisco’s website, but sometimes it’s just nicer to have this type of info in bite-sized portions.

As nice as the canned music on hold files are that come with Cisco Unified Communications Manager Express, sometimes you just want to add that personal touch.

A custom MOH file format must be 8khz 8-bit mono u-Law audio in WAV More >