Xiquest v2.0


Hello again my ravenous technology solution readers! I’ve been on a little bit of a hiatus, since moving to Chicago and starting work for one of the areas fastest growing IT solutions firm serving midsize businesses in Chicagoland. I’ve also had the opportunity to get my hands on some interesting technologies and projects.

I’m hoping to be able to share some timely and relevant and More >

Performance Monitoring for Bottlenecks [Chart]


Steven Choy posted this excellent article on MS TechNet back in August of 2008.  I still consider it an excellent starting place to determine where various bottlenecks may be occurring on systems.

I’ve taken the liberty to summarize the information contained in the article and created a chart for convenience.  Enjoy!

(Click image for larger version)

Create Custom Music on Hold for Cisco UCME


Here’s one from my personal tip jar.  This is well documented on Cisco’s website, but sometimes it’s just nicer to have this type of info in bite-sized portions.

As nice as the canned music on hold files are that come with Cisco Unified Communications Manager Express, sometimes you just want to add that personal touch.

A custom MOH file format must be 8khz 8-bit mono u-Law audio in WAV More >

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